Privacy Policy
Last Updated: May 13, 2026
1. Introduction
CareMint Health ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our telehealth services and website.
2. Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Name, date of birth, and contact information
- Medical history and health information, including weight, height, and BMI
- Information about previous weight loss attempts and medications
- Payment and billing information
- Account credentials and preferences
Automatically Collected Information
When you visit our website, we automatically collect certain information, including:
- IP address and device information
- Browser type and version
- Pages visited and time spent on pages
- Referring website addresses
3. How We Use Your Information
We use the information we collect to:
- Provide weight loss telehealth services and consultations with weight management specialists
- Assess your eligibility for GLP-1 medications and other weight loss treatments
- Process prescriptions for weight loss medications and coordinate medication delivery
- Monitor your weight loss progress and adjust treatment plans as needed
- Communicate with you about your weight loss journey and our services
- Process payments and manage your account
- Improve our weight loss services and website functionality
- Comply with legal obligations and protect our rights
4. Health Information Protection
Your health information is protected under the Health Insurance Portability and Accountability Act (HIPAA). We maintain strict security measures to protect your Protected Health Information (PHI) and only share it as necessary to provide your care or as required by law.
We use encryption and secure servers to store your health information and limit access to authorized healthcare providers and staff members who need it to provide your care.
5. Information Sharing and Disclosure
We do not sell your personal or health information. We may share your information:
- With licensed healthcare providers who are treating you
- With pharmacies to fulfill prescriptions
- With payment processors to handle transactions
- When required by law or to protect our legal rights
- With your explicit consent
6. Data Security
We implement industry-standard security measures to protect your information, including:
- SSL encryption for data transmission
- Secure servers and databases
- Regular security audits and updates
- Access controls and authentication measures
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Access your personal and health information
- Request corrections to inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt-out of certain communications
- Request a copy of your medical records
To exercise these rights, please contact us using the information provided below.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings, though this may affect website functionality.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:
CareMint Health
Email: privacy@care-mint.com